Shipping policy

 

Shipping Policy

Last Updated: July 2026

At Mythic Hills LLC, we know that once you place an order, you're eager to receive it. We work hard to process and ship every order as quickly as possible while ensuring your items arrive safely.

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • During periods of high order volume, processing times may be slightly longer.

If there is a significant delay with your order, we'll contact you using the email address provided at checkout.

Shipping Times

Estimated delivery times vary depending on the supplier, product availability, and shipping destination.

Typical delivery estimates:

  • United States: 5–15 business days
  • International: Delivery times vary by destination

Please note that these delivery times are estimates and are not guaranteed.

Free Shipping

Mythic Hills LLC proudly offers FREE Standard Shipping on all U.S. orders over $50 (USD).

Orders under $50 will have shipping costs calculated during checkout.

Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking updates to appear after your shipment has been processed.

Multiple Shipments

To offer a wider selection of quality outdoor products, Mythic Hills partners with trusted fulfillment providers.

If your order contains multiple items, they may ship separately and arrive on different days. Don't worry if you don't receive everything at once—additional packages may still be on the way.

Tracking information will be provided for each shipment whenever available.

Shipping Delays

While we strive to deliver every order as quickly as possible, delays can occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Carrier delays
  • Customs processing
  • Natural disasters
  • High shipping volumes
  • Other unforeseen events

Once your order has been transferred to the shipping carrier, Mythic Hills LLC is not responsible for carrier-related delivery delays.

Incorrect Shipping Information

Please verify your shipping address carefully before placing your order.

Mythic Hills LLC is not responsible for orders shipped to addresses entered incorrectly by the customer.

If you notice an error after placing your order, please contact us immediately. While we cannot guarantee changes after an order has been processed, we'll do everything we can to help before it ships.

Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us as soon as possible.

To help us resolve the issue quickly, include:

  • Your order number
  • A description of the issue
  • Photos of any damaged items or packaging, if applicable

We'll work with the shipping carrier and our fulfillment partner to resolve the issue as efficiently as possible.

International Shipping

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country.

These charges are determined by your local customs authority and are not included in your purchase price or shipping charges.

Questions?

If you have any questions about shipping or your order, we're here to help.

Email: support@mythichills.com