Contact information

 

Contact Mythic Hills

We'd Love to Hear From You

Whether you have a question about a product, need help with an order, want to share your experience on the trail, or simply want to say hello, we're here to help.

At Mythic Hills, every customer matters. We believe great customer service doesn't end after a purchase—it begins there.

We'll do our best to respond as quickly as possible and provide honest, helpful answers.

Customer Support

Email: support@mythichills.com


Mailing Address

Mythic Hills, LLC
P.O. Box 1202
Torrington, WY 82240

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)

We often respond outside of normal business hours whenever possible, but please allow 1–2 business days for a reply.

Need Help?

Before reaching out, you may find your answer on one of these pages:

  • Shipping Policy
  • Return & Refund Policy
  • Frequently Asked Questions

If you still need assistance, we're happy to help.

Order Support

If you're contacting us about an order, including your order number (if available) helps us assist you more quickly.

Examples:

  • Order status
  • Returns
  • Damaged items
  • Product questions
  • Shipping concerns
  • Warranty assistance

A Message From Mythic Hills

Mythic Hills was founded by someone who believes outdoor gear should earn your trust before it earns a place in your pack.

We're outdoor enthusiasts ourselves, and we know how frustrating it can be when equipment doesn't perform as expected. That's why we're committed to building a business based on honesty, quality, and respect for our customers.

Your questions, feedback, and experiences help us continue improving the products we offer and the service we provide.

Thank you for being part of the Mythic Hills community.

At Mythic Hills, we're building more than an outdoor brand—we're building a community of people who value adventure, dependable gear, and honest guidance. Whether you're preparing for your first hike or your next expedition, we're grateful you've chosen to be part of the journey.

Forge your path. Find your legend.